AircuraData controller
Aircura is the data controller for personal data collected through this website and through phone bookings, and is responsible for how that data is handled.
Legal framework
Personal data is processed under UK GDPR and the Data Protection Act 2018 and the other rules that apply in United Kingdom. Where this policy and the law differ, the law stands.
Data collected through the request form and by phone
When you submit a request or call us, we collect your name, phone number, address, and any comment or detail you provide about the job, so we can respond and schedule a visit.
Purposes and legal basis
We use this data to contact you about your request, schedule and carry out the booked work, and issue invoices, based on the necessity to perform the service you asked for.
Storage period
Request and booking data is kept for as long as needed to complete the service and meet accounting requirements, after which it is deleted or anonymised.
Sharing with staff and subcontractors
Relevant details are shared only with the engineer assigned to your job and, where needed, a subcontractor carrying out part of the work, and are not sold or shared for marketing purposes.
Your rights and how to exercise them
You can ask to see, correct, or delete the personal data we hold about you by contacting us directly, and we will respond within a reasonable time.
Questions about this policy
Write to [email protected] or call +44 121 562 8241 during Mon-Fri 09:30-17:15, Sat 10:15-15:30. We answer every request within one business day.
- Merchant
- Aircura Comfort Ltd.
- Registered address
- 27 Bristol Street, Birmingham, B5 7AA, United Kingdom
- [email protected]
- Phone
- +44 121 562 8241
- Working hours
- Mon-Fri 09:30-17:15, Sat 10:15-15:30
- Registration
- Company No. 14488446